We’re one big family.
Adriana Mendoza, DVM
As Medical Director of the Firehouse Animal Center in Leander, Dr. Adriana Mendoza leads her team while also seeing patients on a daily basis.
When seeing clients and their pets, Dr. Mendoza’s first goal is to create a comfortable environment. To help cats acclimate and feel at ease, Dr. Mendoza finds a quiet exam room and uses slow movements and a quiet voice so cats feel calm and reassured. To connect with dogs, she moves down to the floor, performs exams in the hospital’s open treatment area, and offers treats to establish trust.
Dr. Mendoza takes time with clients to ensure they understand what’s going on in the exam room, the different factors affecting their pet’s health, and various treatment options available. She offers demos for clients so they feel confident giving medications and preventive treatments at home. Her goal is to ensure clients leave the hospital with their questions fully answered.
Dr. Mendoza feels passionate about her work at Firehouse, using her empathetic approach to help pets live longer lives with their human companions. While Dr. Mendoza loves all animals, she holds a special place in her heart for cats and has a special touch with even the most nervous cats.
Dr. Mendoza received her undergraduate degree from the University of Texas at Austin and then completed her Doctor of Veterinary Medicine at Texas A&M. When she’s done working with her Firehouse team each day, she enjoys spending time with her team at home — her husband, son, two dogs, and six cats. She also loves traveling and dancing to country music.
Jennifer Moon, DVM
Dr Jennifer Moon brings compassion, empathy, and a friendly, easy going manner to Firehouse Leander. She prides herself on personal, effective client communication by being readily available for her clients, all while providing the gold standard in patient care.
Always mindful of decreasing her patient’s anxiety, Dr Moon uses Fear Free techniques to relax timid pets. Her passion for preventive care and her trustworthy approach help patients live their healthiest lives. Dr Moon’s willingness to thoroughly explain treatment plans and recommendations allows her to establish a trusting partnership with all her clients. She has a keen interest in dental care and soft tissue surgery, as well as dermatology. She attends conferences around the great state of Texas and uses webinars to stay up-to-date in continuing education.
Graduating from the University of Texas in Austin in 2011 and then getting her veterinary degree from Texas A&M in 2015, Dr Moon stays busy in her free time with her husband Andrew and daughter, Madeline. You can find them BBQing, hiking, or baking when not caring for her clients and patients. Her pets include Candy, a Bichon Frise; Milton, a Boston terrier; and Kermit, also a Boston terrier.
Suzanne Betts, DVM
Clients appreciate Dr Betts’ thorough communication style. She takes the time to educate owners on all their healthcare options.
Dr Betts recommends annual check-ups so pets can live longer, happier lives. During those visits, Dr Betts uses Fear Free skills to calm nervous cats and dogs.
She stays up to date on her career by attending local continuing education seminars. She also attends national conferences and studies new techniques. Her favorite seminar is the AVES DVM Symposium. She loves the connections it helps her build with local veterinarians.
When not working, Dr Betts enjoys spending time with her family, caring for her beehives, reading, quilting, and crocheting. She graduated from Texas A&M College of Veterinary Medicine in 2008. Her pets are Rylie, a German Shepherd/Great Pyrenees mix; Bruno, a Great Dane; and Percy, a Borzoi.
Jenny Bryant, DVM
Clients appreciate that Dr Bryant is thorough and communicative. She takes her time with every cat and dog to meets their individual needs. Clients also love that she’s detailed and an active listener.
Dr Bryant is interested in dentistry, internal medicine, and chronic allergic dermatitis. She attends continuing education classes to sharpen her surgical and medical skills. Plus, she has a soft spot for all cats.
Dr Bryant attended Texas A&M for both undergrad and veterinary school. When she’s not at the hospital, she enjoys spending time with her husband. She also loves to run, bike, and hike the Texas Hill Country with her Goldendoodle named Penny. She shares her heart with her three cats: Petey, Ernie, and Artie.
Georgie is passionate about customer service, team leadership, and going above and beyond for the people and pets of Leander. She truly wants her clients to have a transformative experience when they visit Firehouse.
Georgie’s background is in veterinary medicine and animal sheltering, which have given her experience with techniques to help pets feel comfortable in unfamiliar places and situations. She is highly aware of feline and canine body language and she always takes the time to build a non-threatening connection with pets at Firehouse.
As a lover of cats, it’s no surprise Georgie fosters many kittens at any given time. Her permanent pets include two rescue pitbull mixes named Grimm & Gertie, an ex-New York street cat named Sid Vicious and a sassy but sweet tortoiseshell kitty named Ramona.
Georgie moved from Australia to Texas in 2018 to marry her American husband. She is surviving the summers and enjoys all the outdoor activities Austin has to offer, including hiking, swimming, and motorbike riding. She also loves to volunteer at local animal non-profit organizations and cooking (and eating!) delicious food.
Customer Service Coordinator
Alexis has strong communication skills that make clients feel welcome and understood from their very first interaction with Firehouse. Clients appreciate that she is empathetic, considerate, and knowledgeable. Alexis ensures that all clients feel heard and that all their needs are met. She also enjoys teaching clients about the importance of preventive care, vaccinations, and yearly lab work.
Alexis comforts patients with cuddles and treats, as well as practicing Fear Free techniques. Her patience allows scared and nervous pets to acclimate so that they feel safe. She enjoys watching videos and reading veterinary articles about communication and safety in the workplace to develop her skills.
After beginning her schooling at Pensacola State in Florida, Alexis transferred to Austin Community College for a degree in business administration. She enjoys riding bikes through nature trails, weight lifting, and trying new foods. She even owned a small personal training business. Her heart belongs to her two Pomeranians named Lola and Louis.
Customer Service Coordinator
Jo has a true desire to provide a caring and professional experience for each client at each visit. Her calm and gentle demeanor helps her do just that, as well as helps to alleviate patients’ fears and anxieties. She thoroughly ensures that all health concerns and medical needs are addressed by using clear communication and taking the time to connect with clients and their pets. Jo enjoys teaching clients about preventive care so that their pets can live happy, healthy lives.
Jo shares her heart with her four grandchildren and her dog Murphy, a Coton de Tulear. When not working, she enjoys working in her garden, making and drinking coffee, and dancing around her house to loud music.
Customer Service Coordinator
With a positive attitude and passion for animals that shines through, Marissia is a great addition to the Firehouse team. She wants all pets to feel safe and all clients to feel informed. She takes time to answer any questions clients may have and work to understand each pet’s individual needs. Marissia provides love, treats, and a calming presence to animals to help them feel comfortable; this also shows clients just how much she and the rest of the team care for their pets. Marissia is interested in ways to further enrich pets’ lives, and she shares her knowledge with clients and her team.
Marissia strives to learn something new daily and further develop her skills in the industry. She brings many years of experience to Firehouse, as she has been volunteering at animal shelters since she was a child and later worked at a shelter for two years. She attended the University of Mary Hardin-Baylor. When not working, she loves traveling, learning new skills, watching movies, live music, and spending time with her friends and family, including her two cats, Asa and Jax.
Customer Service Coordinator
Her approachable attitude, attentiveness, and knowledge make Alex a valuable Firehouse team member. She enjoys thoroughly explaining the entire appointment process, so clients know what to expect and can get all their questions answered. Her goal is for clients and patients to feel comfortable while also educating and empowering clients to make the best decisions about their pets’ healthcare needs. She is currently working toward her Fear Free certification.
Alex attended Austin Community College and supplemented her knowledge with on-the-job training. While her (sassy) cat, Tarot, holds a special place in her heart, Alex loves animals of all shapes and sizes and is looking forward to getting to know the clients and their pets.
Customer Service Coordinator
Amy is currently working through her Fear Free certification. She is always excited to learn new skills and techniques. Before joining the Goodheart team, she was a first aid/CPR-certified dog walker and pet sitter. She graduated from Dogtec Dogwalking Academy. She has a soft spot for senior and special needs dogs.
When not working, Amy enjoys hiking, gardening, and eating her husband’s delicious cooking. She has two dogs, Eddie (a Pit Bull/Rottweiler/Chow mix) and rescue Ruby (a Cattle Dog mix). Her cat is Xena, who Amy has had since Xena was a bottle baby kitten.
Clients enjoy Alyssa’s empathetic and calming personality. She focuses on positive communication with both clients and pets as well as truly grasping client concerns during each visit.
Her compassion extends beyond pets, to our clients also. She strives to make visits to the hospital easier and stress free for dogs and cats by using fear free tactics, as well as putting owners at ease through her caring and knowledgeable interactions.
Alyssa graduated from Sam Houston State University as an Animal Science Major. When not at Firehouse, Alyssa enjoys country dancing and exploring the outdoors with her husband. She has two dogs named Coda (a collie/blue heeler mix) and Brindle (an everything mix).
Breanna’s positive and calm demeanor helps put clients and patients at ease when visiting Firehouse. She tries to read the patient’s cues and respect their boundaries to keep their stress level as low as possible.
Breanna is always learning by expanding her knowledge base with training courses and learning from coworkers. She likes to educate owners in their pet’s health care and well-being so that can care for them properly at home.
When not being distracted by all the cuteness at Firehouse, you will find her buried in a good book, spending time outdoors, or on a camping adventure with her husband and their daughter, Freja. Their furry family includes a Tortoiseshell cat named Tori, and two handsome Great Danes named Baldur and Fenrir.
Mollie begins each visit by taking the time to understand each pet’s unique needs. She listens intently to ensure the client’s concerns are addressed and makes sure to thoroughly explain the entire process so that they feel comfortable with their pet’s care. She utilizes fear-free techniques and is working toward her Fear-Free Certification. Mollie treats each patient as if they are her own, which allows her to really bond with the pet. She keeps her skills current by reading articles, watching informational videos, and collaborating with her co-workers. She is passionate about shelters and rescues and currently volunteers with Texas Humane Heroes.
Mollie grew up in Galveston, TX, but moved to Lubbock to attend Texas Tech University, where she received her Bachelor’s Degree in Multidisciplinary Education. She has three rescue dogs: Trixie, a Schnauzer mix; Baily, a Hound mix; and Avery, a Border Collie mix. When not working, Mollie loves spending time outdoors. She loves hiking at national parks and plans to one day visit every national park.
Emily’s attention to detail and passion for taking care of animals help her connect with all clients. She loves to give clients a detailed report of their pets’ stay because she understands how difficult it can be to leave your pet. Emily is Fear Free certified and takes time to ensure that each pet is comfortable. Her goal is to limit the amount of stress for both clients and patients and she enjoys educating clients about preventative care.
Emily volunteers at animal shelters and works part time with a mobile vet clinic. She is currently enrolled in Austin Community College’s Veterinary Technician program, working toward her certification. Emily seeks any continued education opportunities to help her achieve a better understanding of current medical techniques.
In her free time, Emily enjoys playing World of Warcraft and writing. She also loves geriatric pets and chickens. She shares her home with her dog, Atlas, a Retriever mix, and her cat, Doug, an orange tabby.
Cayli believes in being as transparent as possible, so she takes time to thoroughly explain the appointment process to clients to ensure they feel comfortable with the care their pets receive. She understands how stressful vet visits can be, and she strives to provide both owners and pets a stress-free experience. Cayli utilizes Fear Free techniques to comfort pets; she tries to understand what is causing a pet’s fear or anxiety and then provides appropriate care to help alleviate that fear. She enjoys teaching clients about preventative and dental care for their pets as well.
Cayli also values collaboration, both with her team and with clients. She works with each client to create the perfect plan for each individual pet; she also collaborates with her team members to help support them and learn from them. She is currently in school to receive her Veterinary Technician License, and she adapts the skills she learns in the classroom to help treat pets in the clinic. She also studied marine biology at A&M Corpus Christi.
With a special place in her heart for exotic animals, Cayli is comfortable working with a wide range of pets. She even owns a few exotic pets herself. Outside of work, she likes to watch movies, hike, camp, and any other outdoor activity. Her pets are Tardious Maximus (American Staffordshire/Chow mix); Rooney (Catahoula/Whippet mix); Dale (bobcat mix); Minnie (Domestic Short Hair); Perry and Yoda (Sulcata Tortoises); and Ferguson (Green Iguana).
Clients will appreciate Sylvia’s caring, thorough approach to their pet’s care, as well as her friendly personality. She takes her time with each client and pet she works with, answering all their questions and making sure they understand the treatment plan the veterinary recommends. Her philosophy is that by making visits easy for clients, we make the visit easy for patients as well. Sylvia knows that pets are family, and that by choosing Firehouse for their veterinary care, she is a part of each client’s life and has a standard to uphold when it comes to care.
Sylvia is confident helping patients through each step in their treatment; she brings over thirteen years of experience to the Firehouse team. She attended McLennan Community College in Waco, TX, where she began the Vet Tech program. She enjoys continued education courses about prevention options for pets; she is Fear Free certified and continues learning about Fear Free practices to help improve patient care. On the weekends, she likes going to new places, like zoos and aquariums, and playing volleyball and basketball, kayaking, and hiking with her family. She has a Pit Bull named Pink, a hedgehog named Babies, who is very sassy, and a goldfish named Chavez. Her dream is to own a thousand Boston Terriers once she retires.
Angie is empathetic, caring, and a strong advocate for each pet who comes into Firehouse. She works to establish trust with both the client and their pets before beginning treatment because she understands that collaboration is vital for the best patient care. To help nervous pets, she takes time to sit with the pets to help them feel comfortable before beginning treatments. This also allows her to learn each individual pet’s personality and needs.
Angie loves to educate clients on how pets can live longer, healthier lives, as well as learning more about animal dentistry. She attends continued education seminars to continue to learn and grow within the field and takes time to work closely with veterinarians to learn new techniques.
Currently, Angie is attending the Veterinary Technician Program through Penn Foster College. When not working, she enjoys bouldering, running and hiking trails, and camping with her husband and dogs, Bailey, a lab, and Penelope, a Dachshund/Jack Russell mix. She also races obstacle courses and runs Spartan races several times a year.
A lifelong learner, Natasha attends continuing education classes and learns from her peers and doctors. She also loves to teach her colleagues. She graduated from the Austin Community College Veterinary Technician Program.
While Natasha loves all animals, she connects best with dogs. She has three dogs of her own: Leia (Mastiff), Zeb (Great Dane), and Simon (Pug). When not working, she loves to go hiking, read, and spend time with her family and friends.
Veronica takes time to understand client concerns and wants to make sure clients have all their questions answered. Veronica genuinely cares about each pet she works with and wants them to feel comfortable. Clients appreciate her communication skills and that she is a good listener.
Veronica always brings a positive attitude to Firehouse. She loves learning, so she is constantly asking questions and working to expand her skills. She loves working with large animals and small dogs. Veronica attended Central Texas College for Criminal Justice.
When not working, she loves attending car events and spending time with her friends. Veronica has two Chihuahuas, Shark Bait and Pinto Bean. She also has an orange tabby cat named Eevee.